Habits that Makes Eddie Demirdjian a Successful CEO
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Your habits can either make or break you. This also applies to being a CEO. There are certain habits that should be avoided and habits that should be regularly practiced in order to thrive. If you are an aspiring CEO or a newly hired CEO, learning the habits of successful CEO like Eddie Demirdjian can likely help for you to become an efficient leader and attain the sought-after success.
CEOs are typically overwhelmed with seemingly infinite responsibilities. From managing the organization or company itself to the management of workforce, company resources, markets down to ensuring the highest possible ROI, a CEO needs to take care of such.
To be able to manage all of the tasks simultaneously with equal efficiency and make sure to provide only the best output, Eddie Demirdjian as a CEO strives to develop and nurture effective habits as a leader.
The first habit that Eddie Demirdjian, as a CEO, constantly nurtures is treating customers with utmost respect. Although the adage customer is the king is already old, it remains golden. Without the ability to respect the customer, a company will not be best positioned to offer the services and products to customer's satisfaction. To be able to provide a hundred percent customer satisfaction, Eddie Demirdjian often stands in the show of his customer. This way, he is also able to know the customer's POV toward their services and products. In return, he was able to improve the company's services and products. This habit was reflected by the Excellent Customer Service award that the company acquired.
Another habit that Eddie Demirdjian practice as a CEO is saying as much as positive things as possible. With overwhelming responsibilities and inevitable flaws within an organization, it is often hard to keep every work you utter positive. However, as the 'captain of the ship' it is a CEO's responsibility to lead a positive journey. It is also needed to develop the art of listening. At large, a patient CEO that can listen attentively is a successful CEO. Eddie Demirdjian always listens to his employees, stakeholders, and the customers. This way, he is able to find out what the customer's needs are and find ways or offer products and services to fulfill that.
Apart from cultivating the art of listening and keeping all the words to be uttered positive, Eddie Demirdjian also pays attention to the customer service and take this as his priority. With the reality that any business arena is highly competitive, focusing on providing the highest level of customer service is one of the best ways to surpass your competitors. Customers are always craving for the best experience. If you give it to them and they become satisfied, they will likely become loyal to your company, which means more profit. This also gives your company an edge over the competition.
The last habit that aspiring and newly hired CEO should learn from Eddie Demirdjian is to aim for zero defect, may it be in manufacturing, marketing, or customer service. It helps if you develop a culture of manufacturing zero products, as what Eddie Demirdjian does. His company is known for its renowned air blowers and related products with the highest quality in the market. Apart from ensuring that products come with no defect, he also makes sure that the same thing applies with their customer service. That is not to mention the seamless marketing campaigns. With foolproof service or products, zero-defected customer service, and marketing, a business leader can be certain that he is leading the business on the right track.
Cultivate the culture of producing zero defect products/services in your company. If you manufacture bug-free products or deliver zero-defect services, your marketing team too will have the confidence to push toward flawless presentations and marketing campaigns. Similarly, ensure that your customer service is without loopholes. All together when you have a foolproof product/service, supported by zero-defect marketing and customer service, you can be certain that you are on the right track.